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How the deductions from benefit scheme works: guidance for creditors or suppliers (10 February 2020)

 

 

 

 

Guidance

How the deductions from benefit scheme works: guidance for creditors or suppliers

Guidance for current creditors or suppliers, for example, utility suppliers and landlords, on how the deductions from benefit scheme works.

Published 1 November 2011
Last updated 10 February 2020 — see all updates

From:

Department for Work and Pensions

Documents

Universal Credit: Third party payments creditor and supplier handbook

HTML

Employment and Support Allowance, Jobseeker’s Allowance, Income Support and Pension Credit: Third party payments creditor and supplier handbook

HTML

Form to change the name or address of a creditor or supplier (Excel)

Ref: ePRS01MS Excel Spreadsheet, 140KB

This file may not be suitable for users of assistive technology. Request an accessible format.

Form to change the name or address of a creditor or supplier (ODS)

Ref: ePRS01ODS, 95.7KB

This file is in an OpenDocument format

This file may not be suitable for users of assistive technology. Request an accessible format.

Form to change the bank details of a creditor or supplier (Excel)

MS Excel Spreadsheet, 142KB

This file may not be suitable for users of assistive technology. Request an accessible format.

Form to change the bank details of a creditor or supplier (ODS)

Ref: ePRS02ODS, 96KB

This file is in an OpenDocument format

This file may not be suitable for users of assistive technology. Request an accessible format.

Form to change customer reference numbers

Ref: ePRS03MS Excel Spreadsheet, 156KB

This file may not be suitable for users of assistive technology. Request an accessible format.

Details

In certain circumstances, DWP can deduct money from a claimant’s benefit and pay it to a creditor or supplier to clear a debt for:

  • Council Tax
  • fuel costs
  • rent and service charges
  • water charges

The payments are called ‘third party payments’. This guidance is for creditors and suppliers receiving a third party payment. It explains how the scheme works for deductions from:

  • Employment and Support Allowance
  • Income Support
  • Jobseeker’s Allowance
  • Pension Credit

How to apply

Find out how to apply for deductions from benefit to clear a debt.

Universal Credit claimants

There is separate guidance about deductions from Universal Credit to clear a debt for:

Published 1 November 2011
Last updated 10 February 2020 + show all updates

 


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