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Decision makers’ guide: Vol 1: Decision making and appeals: staff guide (11 February 2020)
Guidance
Decision makers’ guide: Vol 1: Decision making and appeals: staff guide
Guidance for DWP decision makers on decision making and appeals.
Published 1 June 2013
Last updated 11 February 2020 — see all updates
From:
Department for Work and Pensions
Documents
DMG Vol 1 Ch 1: Principles of decision making and evidence
Ref: DMG Vol 1 Ch 1PDF, 226KB, 70 pages
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DMG Vol 1 Ch 2: Claims
Ref: DMG Vol 1 Ch 2PDF, 939KB, 114 pages
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DMG Vol 1 Ch 3: Revision
Ref: DMG Vol 1 Ch 3PDF, 5.67MB, 58 pages
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DMG Vol 1 Ch 4: Supersession, suspension and termination
Ref: DMG Vol 1 Ch 4PDF, 885KB, 138 pages
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DMG Vol 1 Ch 5: Work-focused interviews
Ref: DMG Vol 1 Ch 5PDF, 340KB, 188 pages
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DMG Vol 1 Ch 6: Making appeals and staying
Ref: DMG Vol 1 Ch 6PDF, 9.35MB, 124 pages
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DMG Vol 1 Annexes A to M
Ref: DMG Vol 1 Annexes A to MPDF, 500KB, 46 pages
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DMG Vol 1: Amendment 60, February 2020
PDF, 133KB, 4 pages
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DMG Vol 1: Amendment 59, June 2019
PDF, 62.6KB, 10 pages
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DMG Vol 1: Amendment 58, February 2019
Ref: DMG Vol 1 amendment 58PDF, 868KB, 16 pages
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DMG Vol 1: Amendment 57, October 2018
Ref: DMG Vol 1 amendment 57PDF, 147KB, 5 pages
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DMG Vol 1: Amendment 56, June 2018
PDF, 114KB, 8 pages
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DMG Vol 1: Amendment 55, October 2017
PDF, 320KB, 14 pages
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DMG Vol 1: Amendment 54, June 2017
Ref: DMG Vol 1 amendment 54PDF, 972KB, 114 pages
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DMG Vol 1: Amendment 53, February 2017
Ref: DMG Vol 1 amendment 53PDF, 149KB, 8 pages
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DMG Vol 1: Amendment 52, October 2016
Ref: DMG Vol 1 amendment 52PDF, 437KB, 24 pages
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DMG Vol 1: Amendment 51, June 2016
Ref: DMG Vol 1 amendment 51PDF, 328KB, 92 pages
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DMG Vol 1: Amendment 50, February 2016
Ref: DMG Vol 1 amendment 50PDF, 170KB, 30 pages
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Details
This guidance is for DWP staff who make decisions about benefits and pensions. It helps them make decisions that are accurate and consistent.
The introduction of Universal Credit and Personal Independence Payment affects the guidance DWP staff use.
DWP decision makers now use Advice for decision making (instead of the DMG) for decisions that involve:
- Universal Credit
- Personal Independence Payment
- contribution-based Jobseeker’s Allowance and contribution-based Employment and Support Allowance for people who are eligible for Universal Credit
Why we publish this guide
We publish this guide to help people understand how we make decisions.
Information for claimants
Information for claimants about eligibility and how to claim:
Published 1 June 2013
Last updated 11 February 2020 + show all updates