Guidance
Valuation Office Agency Rent Officers determine Local Housing Allowance rates and maintain a register of fair rents for regulated tenancies in England.
Published 22 January 2016
Last updated 10 August 2020 — see all updates
From:
VOA Rent Officers carry out a range of statutory duties covering rental data, fair rents and Local Housing Allowance rates. Housing Benefit payments are made by local authorities.
Find out about the work of VOA Rent Officers.
How to register a fair rent for regulated tenancies in England and check fair rent levels.
How Local Housing Allowance rates are set and used to work out Housing Benefit.
Housing Benefit payments are linked to rent levels in the Broad Rental Market Area (BRMA) you live in, and to your personal circumstances, like family size and income.
Housing Benefit payments are made by your local authority.
To apply for Housing Benefit, go to the local authority for your area and fill in a benefit calculator and claim online.
You can also claim Housing Benefits alongside other benefits.
Find out about the universal credit and changes to benefits.
If you need to contact us please use the Contact Form and we will respond as soon as possible. Due to the coronavirus pandemic, we have had to adapt our services and it may take longer than usual to respond to your query. You can find out more about the changes on our website. We apologise for any inconvenience this may cause.
Published 22 January 2016
Last updated 10 August 2020 + show all updates
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