IRRV Alert - week ending 20th October 2023
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Information Letters
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News
Consultations
Reports
New benefits and taxation decisions
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A weekly update on benefits and taxation decisions |
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Please note: our decisions are published six weeks after they are issued to councils, care providers and the person who has made the complaint. The cases below reflect the caselaw and guidance available at the time of issue and the individual circumstances of each case. Coventry City Council (23 006 676)
Summary: We will not investigate this complaint about a failure to provide information as this is a matter for the Information Commissioner’s Office. Leeds City Council (23 007 090)
Summary: We will not investigate this complaint about Council tax liability and communication with the Council because there is a right of appeal to a Valuation Tribunal and the complaint has been remedied. West Northamptonshire Council (23 005 652)
Summary: We will not investigate Ms X’s complaint about her council tax account. This is because part of the complaint is late, there is insufficient outstanding injustice and further investigation by us could achieve nothing more. North Lincolnshire Council (23 006 275)
Summary: We will not investigate Mr X’s complaint about the way the Council has dealt with his business rates. This is because there is insufficient evidence of fault in the Council saying it did not receive Mr X’s request to send correspondence to a particular address. It is also because Mr X could reasonably ask a court to decide whether the Council correctly followed the law about serving documents on a company. London Borough of Bexley (23 000 489)
Summary: We will not investigate this complaint about entitlement to a Council tax rebate because the matter has been remedied. London Borough of Camden (23 000 667)
Summary: We will not investigate this complaint about Business Rates charged for a property which Mr X says is a residential property. This is because a decision to list a property as either business or residential is made by the Valuation Office Agency (VOA), not the Council. The Council has issued a bill in accordance with the VOA’s decision and there is not enough evidence of fault in its actions. Redcar & Cleveland Council (23 001 561)
Summary: Mr B complained the Council delayed in removing a legal charge from his late mother’s property which delayed the sale and caused him extra costs. We found the Council was at fault for not removing the charge in the summer of 2022. It has agreed to pay Mr B £400. London Borough of Enfield (23 005 375)
Summary: We cannot investigate Dr Y’s complaint about how the Council dealt with his council tax account. This is because the law prevents us from considering complaints about action in connection with court proceedings and we will not separately consider how the Council considered a complaint about it. Teignbridge District Council (23 005 626)
Summary: We will not investigate this complaint about Council tax reduction because there is an appeal to a Valuation Tribunal, part of the complaint has been remedied and part of the complaint is out of time. Birmingham City Council (23 006 487)
Summary: We will not investigate this complaint about Council tax support because there is a right of appeal to a Valuation Tribunal.
Summary: Mr X complains about the Council’s decision not to honour a Council Tax Energy Rebate of £150 following the Valuation Tribunal Service’s decision to amend the council tax band of his property. Subject to further comment by Mr X and the Council, We have discontinued our investigation into this complaint. This is because the Council have offered a remedy of £150, and further investigation is unlikely to lead to a different outcome. Mole Valley District Council (23 006 009)
Summary: We will not investigate this complaint about the Council’s decision to refuse Miss X’s application for Discretionary Housing Payment. There is insufficient evidence of fault which would warrant an investigation. Sheffield City Council (23 007 249)
Summary: We will not investigate this complaint about a council tax discount as the complainant had the right to appeal to the Valuation Tribunal about this.
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