Targeted mainly at local authority (LA) staff, our new website aims to be the definitive source of information, guidance and good practice on Housing Benefit (HB), including Local Housing Allowance (LHA) and Council Tax Benefit (CTB).
After carrying out site research a while ago, we’re making the changes our LA customers wanted, which were to:
Set to launch on Friday 8 August at 4pm, the new site will have a different structure to the current website and will be made up of the following sections and sub-sections:
The main web address (http://www.dwp.gov.uk/housingbenefit/) will not be changing, but as we are moving to this new site structure, any links/web addresses you may have saved as bookmarks/favourites below that URL will not work once the new site has gone live. We will arrange page redirects on existing frequently used pages to help prevent broken links.
Although we don’t expect any disruption to the information you regularly receive from us, there will be a content freeze on this site for two weeks to ensure a smooth content transition from old to new. So there will be no updates or new material being published on this site from Monday 28 July.
If you have any questions about the new look website, please email us: ADELPHI.LA-FEEDBACK@DWP.GSI.GOV.UK
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